Direct is the UK’s
largest direct and online supplier
of trade tools and hardware products.
website at www.screwfix.com, offers
24 hour access to thousands of products
at trade prices available for next day
and weekend delivery.
Years Experience With Screw fix
have over 30 years experience in the industry
and despatch tens of thousands of parcels
every week to tradesmen, handymen, maintenance
professionals and corporate customers throughout
head office, contact centre and distribution
centre, located in Somerset, now employs
over 1500 people. They also operate satellite
distribution centres in Highbridge and
Leicester to ensure we deliver our promise
of next day delivery service UK Wide.
do items and prices vary from the screwfix
catalogue to website?
Screwfix.com is updated daily with the latest
offers and products available from all current
Screwfix Direct catalogues. The prices offered
online are the lowest prices available from
all those current catalogues. Put simply
the Screwfix.com website always delivers "the
latest range at the lowest prices".
Can I track my order?
Yes. If you have saved your details with
Screwfix.com, you can view the status of
orders placed after 16 January 2003. You
will be able to track your order progress
through links to our carriers. Order tracking
is a feature available from 'My Account'.
Click here to check the status of your
order now. NOTE: Items marked 7/14 or 21
days cannot be tracked as they are despatched
directly from the supplier.
How do I return faulty items?
1. You will need your order reference number
and the details of the item to be returned.
2. Email: firstname.lastname@example.org
3. Screwfix will immediately arrange for
collection of the item by one of our carriers.
4. Return the item in its original condition,
including packaging and obtain proof of
return from the carrier. Screwfix will
then despatch a replacement from our Distribution
Centre or process a refund once your returns